Q: What is Sparks Station?
A: Sparks Station is an online store in Pakistan specializing in high-quality tech products, including earbuds, headphones, smartwatches, power banks, and gaming accessories at unbeatable prices.

Q: How do I place an order?
A: You can browse our collections, add your desired products to the cart, and proceed to checkout. Fill in your shipping details and confirm your order.

Q: What payment methods do you accept?
A: We offer Cash on Delivery (COD) across Pakistan. Other payment methods like bank transfer and JazzCash/EasyPaisa may be available soon.

Q: Can I cancel or modify my order?
A: Orders can be modified or canceled within 12 hours of placement. After processing, cancellations may not be possible.

Q: Do you offer nationwide delivery?
A: Yes, we ship across Pakistan via reliable courier services.

Q: How long will my order take to arrive?
A: Delivery usually takes 3-7 business days, depending on your location.

Q: How can I track my order?
A: Once your order is shipped, you'll receive a tracking number via SMS or email to track your package.

Q: What is your return policy?
A: We accept returns within 3 days of receiving your order if the product is defective or incorrect. The item must be unused and in its original packaging.

Q: How do I request a return?
A: Contact our customer support with your order number and issue. We’ll guide you through the return process.

Q: Do you offer refunds?
A: Refunds are processed in case of defective or wrong products. Refunds are issued within 7 working days after verification.

Q: Are your products original?
A: We offer high-quality master copies and premium replicas that provide the best experience at a budget-friendly price.

Q: How can I contact customer support?
A: You can reach out to us via:

• WhatsApp: [Your Contact Number]
• Email: [Your Email Address]
• Social Media: [Your Social Handles]

Q: What are your customer support hours?
A: Our team is available Monday - Saturday, 10 AM - 8 PM to assist you.

Q: Do you offer any discounts?
A: Yes! We run special discounts and offers. Follow us on social media or subscribe to our newsletter for updates.

Q: Can I get a discount on bulk orders?
A: Yes, we offer bulk purchase discounts. Contact us for more details.